All showroom purchases are final sale. Because each doll is inspected in person before purchase, we do not accept returns under any circumstances.

Before completing your purchase, we will conduct a full in-person inspection with you to confirm that the doll is in new condition and free of defects. Once you approve the item, you will be asked to sign a simple acceptance form stating that:

• You have inspected the doll in its current condition

• You are satisfied with its quality

• You understand that the sale is final and no returns or exchanges will be accepted

Due to the nature of the product and for health and safety reasons, dolls cannot be returned once they leave the showroom.

We encourage all customers to take their time during the inspection to ensure complete satisfaction before finalizing the purchase.

We can ship your doll anywhere in the United States, as well as most international locations, provided it complies with local import laws. All shipments are secure, discreet, and fully insured.

If you're local or able to visit our NYC showroom, you’ll enjoy the biggest advantage:
same-day pickup.
No waiting weeks for manufacturing or delivery—simply choose your model, complete your purchase, and take her home immediately.